Cancellation possible?
If you would like to cancel the order, you can do so within 14 days without giving any reasons. If you have any questions, our customer service is of course available to assist you.
Does the jewelry discolor?
Due to the high-quality 14K gold plating, Jewelina jewelry is known for its particularly long-lasting shimmer ✨ Additionally, we have prepared a care guide for you, so you can benefit from the shine of your new pieces of jewelry in the long term. Click here
Are the chain lengths adjustable?
You can find out whether the chains are adjustable from the table in the product descriptions under "Length". If it says, for example, "+6cm extension," the length is adjustable by 6cm. Ideal for combinations.
What if the stones fall off?
The zirconia stones are carefully hand-set, and then the entire chain is gold-plated, which leads to the best possible fit of the individual stones. If you receive a package with fallen stones, please contact us, and we will promptly take care of your concern! Of course, this is free of charge for you :)
Do you have any further questions?
Then feel free to contact us via E-mail: kundensupport@jewelina.de
Mon-Fri: 10:00 - 18:00
Your Jewelina Team!