Privacy Policy

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a webpage is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring the uninterrupted operation of the site and improving our offerings. This serves to protect our predominant legitimate interests in a correct representation of our offerings in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

1.1 Hosting

The services for hosting and displaying the website are partially provided by our service providers as part of a processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in designated forms on this website will be processed on their servers. If you have questions about our service providers and the basis of our collaboration with them, please contact the option described in this privacy policy.

Our service providers are located and/or use servers in the USA and other countries outside the EU and EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission. 

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: Canada

1.2 Content Delivery Network

For the purpose of shorter loading times, we use a so-called Content Delivery Network ("CDN") for some offers. With this service, content, e.g., large media files, is delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the servers of the service providers. Our service providers act on our behalf as part of a processing agreement. Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our collaboration with them is based on standard data protection clauses of the European Commission. If you have questions about our service providers and the basis of our collaboration with them, please contact the option described in this privacy policy.

2. Data Processing for Contract Processing and Contacting

2.1 Data Processing for Contract Processing

We collect personal data when you voluntarily provide it to us in the context of your order or when contacting us (e.g., via contact form or email). Mandatory fields are marked as such, as we need the data in these cases for contract processing or for handling your contact request, and you cannot complete the order or send the contact request without providing this information. The data collected can be seen from the respective input forms.
We use the data you provide to us for contract processing and handling your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. Further information on the processing of your data, in particular regarding the transfer to our service providers for the purposes of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After the complete processing of the contract, your data will be restricted for further processing and deleted after the expiration of any tax and commercial law retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve a further data use that is legally permitted and of which we inform you in this declaration.

2.2 Contact

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR when you voluntarily provide us with this information during contact (e.g. via contact form or email). Mandatory fields are marked as such, as we need the data in these cases to process your contact. Which data is collected can be seen from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve a further use of data that is legally permitted and of which we inform you in this statement.

3. Data processing for the purpose of shipping processing

For the fulfillment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, as far as this is necessary for the delivery of ordered goods.

 Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your explicit consent during or after your order, we will pass on your email address and phone number to the selected shipping service provider based on this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, so that they can contact you before delivery for the purpose of delivery notification or coordination.
Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve a further use of data that is legally permitted and of which we inform you in this statement.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

4. Data processing for payment processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we provide the necessary data for processing the payment transaction to our technical service providers, who work for us as part of a commissioned processing, or to the commissioned credit institutions or to the selected payment service provider, as far as this is necessary for processing the payment. This serves the fulfillment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. In part, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or through a technical integration in the ordering process. The privacy policy of the respective payment service provider applies in this regard.
If you have questions about our partners for payment processing and the basis of our collaboration with them, please contact the contact option described in this privacy policy.

4.2 Data processing for the purposes of fraud prevention and optimizing our payment processes

If necessary, we provide our service providers with additional data, which they use together with the data necessary for processing the payment as our processors for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, supporting accounting). This serves in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR to safeguard our predominant legitimate interests in protecting against fraud and in efficient payment management.

4.3 Identity and credit check when selecting Klarna payment services

Purchase on account via Klarna
If you choose the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR to transmit the data necessary for processing the payment and for identity and credit checks to Klarna. In Germany, the economic information agencies mentioned in the privacy policy of Klarna may be used for identity and credit checks. Klarna uses the information received about the statistical probability of a payment default for a balanced decision regarding the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time with Klarna.

5. Advertising by email

5.1 Email Newsletter with Registration

When you subscribe to our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a designated link in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve a further use of data that is legally permitted and of which we inform you in this declaration.

5.2 Newsletter dispatch

The newsletter may also be sent by our service providers as part of a processing operation on our behalf. If you have questions about our service providers and the basis of our collaboration with them, please contact the contact option described in this privacy policy.

Our service providers are located and/or use servers in the USA. There is no adequacy decision from the European Commission for the USA. Our collaboration with them is based on standard contractual clauses of the European Commission. 

Our service providers are located and/or use servers in the USA and other countries outside the EU and EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission. 

6. Cookies and other technologies

  General information

To make your visit to our website attractive and to enable the use of certain features, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).
We use technologies that are essential for the use of certain features of our website (e.g., shopping cart functionality). These technologies collect and process IP address, time of visit, device and browser information, as well as information about your use of our website (e.g., information about the contents of the shopping cart). This serves, within the framework of a balancing of interests, predominant legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consents to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

As far as you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

The collection, transfer, and use of personal data may be used for the personalization of ads. Additionally, please add this link to your privacy policy page: https://policies.google.com/technologies/partner-sites

7. Use of cookies and other technologies for web analysis and advertising purposes

As far as you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other technologies from third parties on our website. After the purpose has ceased and the use of the respective technology by us has ended, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and other technologies". Further information including the basis of our collaboration with the individual providers can be found with the individual technologies. If you have questions about the providers and the basis of our collaboration with them, please contact the contact option described in this privacy policy. The collection, sharing, and use of personal data can be used for the personalization of ads. In addition, we add this link to the Google Privacy Policy on our privacy policy page: https://policies.google.com/technologies/partner-sites

7.1 Use of Google services for web analysis and advertising purposes

We use the technologies presented below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our collaboration with them is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened before being stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information on data processing by Google can be found in the Google Privacy Policy.

 Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information, as well as information about your use of our website) is automatically collected and stored with Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is generally not merged with other data from Google. Data processing is carried out based on an agreement on data processing by Google.

 Google Ads

For advertising purposes in Google search results as well as on third-party websites, the so-called Google Remarketing cookie is set when you visit our website, which automatically enables interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, as well as information about your use of our website) and using a pseudonymous cookie ID based on the pages you have visited. Further data processing only occurs if you have activated the 'personalized advertising' setting in your Google account. If you are logged into Google during your visit to our website in this case, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing.

For website analysis and event tracking, we measure your subsequent usage behavior via Google Ads Conversion Tracking when you arrive at our website through a Google Ads advertisement. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events defined by us, such as visiting a webpage or signing up for a newsletter) may be collected, from which usage profiles are created using pseudonyms.

 Google reCAPTCHA

For the purpose of protecting against abuse of our web forms as well as against spam from automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and conducts an analysis of your use of our website using a so-called JavaScript and cookies. In addition, other cookies stored by Google services in your browser are evaluated. There is no reading or storage of personal data from the input fields of the respective form.

 Google Fonts

For the uniform display of content on our website, data (IP address, time of visit, device and browser information) is collected by the script code "Google Fonts", transmitted to Google, and then processed by Google. We have no influence on this subsequent data processing.

7.2 Use of Facebook services for web analysis and advertising purposes

 Use of Facebook Pixel

We use the Facebook Pixel in the context of the technologies presented below by Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events we define, such as visiting a webpage or signing up for a newsletter), from which usage profiles are created using pseudonyms. To this end, a cookie is automatically set by the Facebook Pixel when you visit our website, which allows for the recognition of your browser when visiting other websites through a pseudonymous cookie ID. Facebook will merge this information with other data from your Facebook account and use it to compile reports on website activities and to provide additional services related to website usage, particularly personalized and group-based advertising.
The information automatically collected by Facebook technologies about your use of our website is usually transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision from the European Commission for the USA. If the data transfer to the USA falls under our responsibility, our cooperation is based on standard contractual clauses of the European Commission. Further information about data processing by Facebook can be found in the privacy policy of Facebook.

 Facebook Ads

Through Facebook Ads, we advertise this website on Facebook as well as on other platforms. We determine the parameters of the respective advertising campaign. Facebook is responsible for the exact implementation, particularly the decision on the placement of ads for individual users. Unless otherwise stated for the individual technologies, data processing is based on an agreement between joint controllers according to Art. 26 GDPR. The joint responsibility is limited to the collection of data and its transmission to Facebook Ireland. The subsequent data processing by Facebook Ireland is not covered by this.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising through Facebook Pixel Remarketing .

Through Facebook Pixel Conversions we measure your subsequent usage behavior for web analysis and event tracking when you arrive at our website via a Facebook Ads advertisement. Data processing is based on an agreement on order processing by Facebook.

7.2 Use of Hotjar for web analysis and advertising purposes

Our website uses Hotjar, an analysis software from Hotjar Ltd. 3 Lyons Range- 20 Bisazza Street- Sliema SLM 1640, Malta (http://www.hotjar.com), which allows us to analyze your use of the website. Hotjar uses cookies and a tracking code, through which the collected data is transmitted to the Hotjar server. This data essentially consists of device-related information, such as the IP address, the screen size of your device, the device type, and browser information, such as type and version, your geographical location, and your language setting. In addition, your email address is transmitted along with your first and last name, provided you have shared this information with us. User interactions, such as mouse movements, visited web pages, and the date and time of use, are also regularly transmitted to Hotjar. Your IP address is automatically anonymized by Hotjar and stored exclusively in this form. Furthermore, a unique user identifier (UUID) is assigned to users of the website, which allows Hotjar to identify returning users of our website - without linking to your personal data.

Through the link https://www.hotjar.com/opt-out you can prevent the collection and use of your data by Hotjar.

8. Social Media

8.1 Social plugins from Facebook, Instagram, Pinterest

On our website, social buttons from social networks are used. These are only embedded as HTML links on the page, so that no connection to the servers of the respective provider is established when our website is accessed. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, press the Like or Share button.

8.2 Our online presence on Facebook, Instagram, Youtube, Pinterest

As far as you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR to the respective social media operator, your data will be automatically collected and stored during your visit to our online presences on the social media mentioned above for market research and advertising purposes, from which usage profiles are created using pseudonyms. These can be used, for example, to display advertisements on and off the platforms that presumably match your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and settings for protecting your privacy, please refer to the privacy notices of the providers linked below. If you still need assistance in this regard, you can contact us.

Facebook is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our collaboration with them is based on standard contractual clauses of the European Commission. The data processing in the context of visiting a Facebook fan page is carried out on the basis of an agreement between joint controllers according to Art. 26 GDPR. For more information (information about insights data), you can find here.

Instagram is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our collaboration with them is based on standard contractual clauses of the European Commission. The data processing in the context of visiting an Instagram fan page is carried out on the basis of an agreement between joint controllers according to Art. 26 GDPR. For more information (information about insights data), you can find here.

YouTube is an offering of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our collaboration with them is based on standard contractual clauses of the European Commission. 

Pinterest is an offering of Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transmitted to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our collaboration with them is based on standard contractual clauses of the European Commission. 

9. Contact options and your rights

9.1 Your rights

As a data subject, you have the following rights:

• according to Art. 15 GDPR the right to request information about your personal data processed by us to the extent specified therein;
• according to Art. 16 GDPR the right to request the immediate correction of inaccurate or completion of your personal data stored with us;
• according to Art. 17 GDPR the right to request the deletion of your personal data stored with us, unless further processing
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • for reasons of public interest or
  • is necessary for the establishment, exercise, or defense of legal claims;
• according to Art. 18 GDPR the right to request the restriction of the processing of your personal data, insofar as
  • the accuracy of the data is contested by you;
  • the processing is unlawful, but you refuse its deletion;
  • we no longer need the data, but you need it for the establishment, exercise, or defense of legal claims; or
  • you have lodged an objection to the processing according to Art. 21 GDPR;
• according to Art. 20 GDPR the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request the transfer to another controller;
• according to Art. 77 GDPR the right to complain to a supervisory authority. In general, you can contact the supervisory authority of your usual place of residence or workplace or our company's registered office.

9.2 Contact options

If you have questions about the collection, processing, or use of your personal data, about information, correction, restriction, or deletion of data, as well as revocation of given consents or objection to a specific data use, please contact us directly via the contact details in our imprint.

Privacy policy created with Trusted Shops legal texts in cooperation with FÖHLISCH Rechtsanwälte.