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Right of withdrawal

Right of withdrawal:

You have the right to revoke this contract within fourteen days without giving reasons.

The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, have taken the last goods owned.

In order to exercise your right of withdrawal, you must use a clear explanation (eg e-mail) Inform their decision to revoke this contract. Contact here for


Consequences of the revocation

If you revoke this contract, we have to repay all payments we have received from you, except the delivery costs, immediately and at the latest within fourteen days from the day at which the notification of your revocation of this contract has been received by us.

For this repayment, we use the same means of payment, which they have used in the original transaction, unless we have expressly agreed otherwise with them; In no case will you charge charges due to this repayment. We can refuse the repayment until we have retained the goods or until they have provided proof that they have returned the goods, depending on which the earlier date is.

You have the goods immediately and in any case at the latest within fourteen days from the date to which you teach us about the revocation of this contract, to us back to us. The deadline is preserved if you send the goods before the deadline of fourteen days. They carry the immediate costs of the return of the goods. You only have to pay for any loss of value of the goods if this value loss is due to a handling of the goods that are not necessary for testing the nature, characteristics and functioning of the goods.

Exclusion or premature expiration of the right of withdrawal:

The goods must be in original condition and in their original packaging. It must not be worn and must not receive any signs of wear from the customer's point of view. In case of damage and / or contamination of the goods, a revocation is not accepted.

The right of withdrawal does not exist for goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or clearly tailored to the personal needs of the consumer. That means Personalized articlehow to Example Necklaces with letters or similar letters Article are excluded from the exchange. The same applies to all engraved products.

In addition, all are Types of earrings excluded from hygienic reasons. This also applies to non-personalized earrings and personalized earrings.

Unfortunately, we can not currently offer that costs For returns to wear and ask you, in the case of a return, your parcel to frank sufficiently. So you make sure your parcel arrives with us.

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