Refund policy

Right of withdrawal
Consumers have a fourteen-day withdrawal.

Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.

The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, have taken the last goods owned.

To exercise your right of withdrawal, you must (ESER & INANC GBR, Eastern Wall 72, 47798 Krefeld) kundenservice@jewelina.de, By means of a clear explanation (eg, a letter sent by post, fax or e-mail) to revoke this contract. You can use the attached pattern revocation form, which is not prescribed.

To maintain the cancellation period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiration of the cancellation period.

Consequences of the revocation
If you revoke this contract, we have all the payments we received from you, including the delivery costs (except for the additional costs arising from it, that you choose a different type of delivery than the cheapest standard delivery we offered by us have), immediately and at the latest within fourteen days from the day, to which the notification of their revocation of this contract has been received by us. For this repayment, we use the same means of payment, which they have used in the original transaction, unless we have expressly agreed otherwise with them; In no case will you charge charges due to this repayment. We can refuse the repayment until we have retained the goods or until they have provided proof that they have returned the goods, depending on which the earlier date is.

You have the goods immediately and in any case at the latest within fourteen days from the date to which you teach us about the revocation of this contract, to us back to us. The deadline is preserved if you send the goods before the deadline of fourteen days. They carry the immediate costs of the return of the goods. You have to pay for any loss of value of the goods only if this value loss is due to a handling of the goods to check the quality, properties and functioning of the goods.

Pattern revocation form
(If you want to revoke the contract, please fill in this form and send it back.)

- At Jewelina, Ostwall 72, 47798 Krefeld Customer Service@jewelina.de, Germany

- I hereby include (n) I / we (*) the contract concluded by me / us (*) on the purchase of the following goods (*) / the provision of the following service (*)

- Ordered on (*) / get AM (*)

- name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (S) (only for message on paper)

- Date

(*) Strike inappropriate.