Volana Dress

Do you have questions?
Feel free to contact us via E- Mail: kundensupport@jewelina.de

Hundreds of Jewelina jewelry pieces reach enthusiastic fans daily! You will also receive your lovingly packaged package in 2-4 days.

Free shipping 

• In Germany from 50€
• Rest of the world from 70€

Delivery times 

• Germany: 2-4 days
• Europe: 3-7 days
• Rest of the world: 6-111 days

For more info click here.

Name chains 

For customizable jewelry, the delivery time may take longer, as your jewelry is made individually for you. Generally, it takes 7-10 business days. Please refer to the respective product pages for exact shipping information.

Return 

You have the right to return your package to us within 14 days without giving any reasons.

For more info click here.

Cancellation possible?

If you would like to cancel the order, you can do so within 14 days without giving any reasons. If you have any questions, our customer service is of course available to assist you.

Does the jewelry discolor?

Due to the high-quality 14K gold plating, Jewelina jewelry is known for its particularly long-lasting shimmer ✨ Additionally, we have prepared a care guide for you, so you can benefit from the shine of your new pieces of jewelry in the long term. Click here

Are the chain lengths adjustable?

You can find out whether the chains are adjustable from the table in the product descriptions under "Length". If it says, for example, "+6cm extension," the length is adjustable by 6cm. Ideal for combinations.

What if the stones fall off?

The zirconia stones are carefully hand-set, and then the entire chain is gold-plated, which leads to the best possible fit of the individual stones. If you receive a package with fallen stones, please contact us, and we will promptly take care of your concern! Of course, this is free of charge for you :)

Do you have any further questions?
Then feel free to contact us via E-mail: kundensupport@jewelina.de

Mon-Fri: 10:00 - 18:00

Your Jewelina Team!